Last updated: March 20, 2025
1. Introduction
Welcome to Solutions Flames. These Terms of Service govern your use of our AI-powered chatbot automation services for Instagram and WhatsApp, powered by ManyChat.
By using our services, you agree to these Terms and the respective platform policies.
2. Acceptance of Terms
By accessing or using our chatbot automation services, you acknowledge that you have read, understood, and agree to comply with these Terms of Service.
If you disagree with any part of these Terms, you may not use our services.
3. Use of Our Chatbot Services
- Our chatbot services are delivered through the ManyChat platform, which manages authentication and integration with Instagram and WhatsApp's official APIs.
- We do not store or collect personal data beyond what is accessible via ManyChat's platform and user consent.
- The chatbot service manages responses based on your predefined flows or automation rules within ManyChat.
- You are responsible for compliance with Instagram’s, WhatsApp’s, and ManyChat’s Terms of Use and Community Guidelines.
4. Limitations & Liability
- Our chatbot services do not guarantee responses to all messages.
- We are not responsible for disruptions or limitations caused by third-party API issues or ManyChat's platform changes.
- You must comply with platform-specific guidelines to avoid account suspension or penalties.
- We do not guarantee uninterrupted availability and may modify or discontinue services at our discretion.
5. Termination & Changes
We reserve the right to:
- Modify or discontinue our chatbot services at any time.
- Restrict or suspend access if violations of these Terms or platform policies occur.
Updates to these Terms will be available at:
https://solutionsflames.com/terms
6. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Spain.
7. Contact Information
If you have questions about these Terms, contact us at:
Email: support@solutionsflames.com